Privacy policy.
Effective Date: 11/27/2024
Film Bros Architectural Film Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.filmbros.ca or engage with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
When you fill out a form, request a quote, or contact us, we may collect your name, email address, phone number, and other details you provide.
Payment Information:
If you purchase products or services, we collect payment details, such as credit card numbers, through secure third-party payment processors.
Usage Information:
We collect data about your interactions with our website, such as IP addresses, browser types, and browsing activity, using cookies and similar technologies.
Images and Descriptions:
If you send us photos of your windows or surfaces for quotes, we collect and store these images solely for the purpose of providing a quote or completing your service.
2. How We Use Your Information
We use the information collected for the following purposes:
To provide and deliver our products and services.
To process transactions and send confirmations.
To respond to inquiries, provide quotes, and offer customer support.
To personalize your experience on our website.
To improve our website and business operations.
To send promotional communications (only with your consent).
To comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, shipping companies).
Legal Requirements: To comply with laws, regulations, or legal requests.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies collect data about your interactions with our site, such as pages visited and time spent.
You can adjust your browser settings to refuse some or all cookies. However, this may limit the functionality of our website.
5. Data Security
We take appropriate measures to protect your data from unauthorized access, loss, or disclosure. Our website uses secure servers and encrypted connections (SSL) to safeguard your information.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access, correct, or delete your data.
The right to object to or restrict data processing.
The right to withdraw consent for marketing communications.
The right to file a complaint with a data protection authority.
To exercise your rights, please contact us at info@filmbros.ca.
7. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing personal information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Please check back periodically to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Film Bros Architectural Film Services
Email: info@filmbros.ca
Phone: (647) 260-9544
Address: 2251 Burnhamthorpe Road West, Unit #50, Mississauga, ON, Canada
This Privacy Policy is intended to provide transparency and comply with applicable legal standards. Ensure it aligns with local regulations by seeking professional advice.